Shopping terms and conditions

Terms and conditions of sale

National Skills Academy for Environmental Technologies website sales

We reserve the right to change the terms and conditions without notice by updating this posting. You should view the website from time to time to review the then terms and conditions.

These terms and conditions do not affect your statutory rights.

  • Contract

You are deemed to have placed an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you a confirmation of order, detailing the products you have ordered.

  • Pricing and availability

All items offered on our website are subject to availability and stock levels change daily. Prices may be changed on the website without prior notice. The educational materials available on this website are exempt from VAT. There will be an additional charge for delivery.

  • Payment

We accept payment via Visa, Visa Debit, Mastercard, Maestro and Visa Electron. The debit/credit payments are processed via Barclays for your security. If you would prefer to pay by BACS or cheque please contact us for further details at enquiries@nsaet.org.uk

  • Delivery

All goods are despatched by first class post within 5 working days of order.

Delivery charges for UK postal addresses are based on order value: 

Order value - £ Postage cost - £
0 - 20.99 2.98
21.00 - 40.99 4.98
41.00 - 60.99 6.98
61.00 - 80.99 8.98
£81 and over 11.00

 If you are outside of the UK please contact us to enquire about delivery charges to your country.

  • Warranty
If the goods delivered are not what the customer ordered, are of incorrect quantity or are damaged or defective, the National Skills Academy for Environmental Technologies will, if the customer returns them within a fifteen-day period, at the customer's option either give a full refund, or where possible make good any shortage or non-delivery or replace any damaged or defective goods.
  • Cancellation

You may cancel your order up to the point of despatch by contacting National Skills Academy for Environmental Technologies at enquiries@nsaet.org.uk or telephone 01908 303971.

  • Personal information

When placing an order, we collect the following information from you – your name, address, telephone number and email address. This information allows us to process and fulfil your order and to send confirmation of the details of your order. We will not pass on your details to other organisations.

We do not process credit/debit card payments or hold debit/credit card details. This is done securely on our behalf by SagePay for your protection.

  • Intellectual property

All the information, data, text, graphics, links or computer code published on, contained or available on this website (the “Material”) are the copyright of National Skills Academy for Environmental Technologies.

  • Governing law and jurisdiction

Contracts between National Skills Academy for Environmental Technologies and the customer will be governed by English Law and all disputes will be submitted to the non-exclusive jurisdiction of the English courts.

  • Invalidity of terms and conditions

If for any reason part of these terms and conditions is unenforceable; the validity of the remaining terms and conditions will not be affected.

  • Contact details

Should you need to contact us please write to: National Skills Academy for Environmental Technologies, Vega House, Opal Drive, Fox Milne, Milton Keynes, MK15 0DF, email enquiries@nsaet.org.uk or telephone 01908 303971.